Tag Archives: backup restore online


Data recovery services: Their importance to small businesses in the UK

Some small businesses solutions are more indispensable than others, but data recovery services are one of the most essential services that a small business can have.

What does online backup on the cloud mean?

This is a way of setting and storing a backup of data kept on businesses’ servers or PCs offsite on what is referred to as an online or cloud-based system. The software can be installed onto the company’s servers and/or on individual users’ PCs, and it uses an internet connection to remote servers to transfer the data chosen to be backed up. These files will also have a further copy in another different location to provide an additional level of backup. The whole process is safe, encrypted and password protected. Only those who have the relevant authorisation can gain access to this material. The offsite backup system can easily be installed on all computers, and the software is compatible with all file types and major operating systems such as Windows, Mac and Linux.

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The importance of cloud backup for educational institutions

The cloud has changed the way in which we carry out many everyday IT tasks, and nowhere is that truer than in the world of performing backups. The cloud offers greater convenience, easier access to saved data, better security and no need to worry about cycling storage media.

Therefore, it is not surprising that the adoption of cloud-based backup has soared across all sectors of industry. It makes the task easier whilst also helping to keep costs down. The education sector in particular, both in schools and in higher education institutions, has been quick to see the benefits of backing up to the cloud

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Top 10 Users Added for Resellers

You asked, so we have listened.

New top 10 stats for file backup accounts

A number of resellers requested a way to easily view there largest file cloud backup accounts, so we created a “top 10 users” page
Here it shows in a easy to view pie chart their top ten users. click on the user to take you straight to the client account to view or modify.

Next request in progress, Image Backup usage graphs.

Enhancements for our Resellers

We have a couple of new features for our resellers when they login to our portal.

User Storage

Resellers can now view users storage in an easy to read line graph to show clients usage history. This page shows total storage and also include their clients retention data.

Total Storage Data

We have also added a nice new graph to show all clients total data with a 12 month history window.

These new features will show within your portal by the end of Monday if not already visible.

More enhancements to follow shortly…..

Have an enhancement request? email support@safedatastorage.co.uk

How Can I Try And Compare Overseas Backup Providers to UK Backup Providers?

I’ve been trying to find a simple way to try and help a UK business decide between a UK Backup provider and one of those extremely cheap overseas Backup providers. I thought of maybe comparing a sports car to a family saloon or comparing a five start restaurant to a fast food restaurant, then suddenly the answer presented it to me from my dear wife last night.

So Cheap

She bought a watch from a well known online shopping site for a mere £1.78 which included delivery all the way from China. It turned up 20 days later. It worked, it kept good time and actually subject to taste, it looked pretty good. But last night she told me its stopped working; well it worked now and then. “Who should I contact” she asked, “I don’t know, try the place you bought it from” I replied. “I have, but I have to contact the seller in China” which is where the conversation ended followed by the watch being thrown into the bin.
So where am I going with this?
Well over the last few months, we have been fighting to get our pricing correct, but when up against users and possible resellers opting for backup service over seas based purely on price and not service, we can’t compete. One person said I can get 2TB for £300 per year while another states 5TB for £30 per month. Sure, there will be some hidden costs in there somewhere, along with the usual “fair usage policy” which catches loads of users out, but still far cheaper than we could ever offer. So how does this compare with the watch? Well, ask your self a couple of questions.

1. How easy is it to contact the provider when you have a problem?
2. How fast can you backup / restore from their servers?
3. Realistically, will it actually work for the amount of data you have?


At least if your data is stored in the UK, most backup providers allow you to download the data as quick as your internet speeds allow without long latency delays cutting restore speed in half.
Also, like us, some backup providers offer free seeding of the initial backup along with free restores via USB for large amounts of data. Can you imaging this from a US based company to a UK user?

To sum this up, it goes back to the old saying “You get what you pay for” In my wife’s case, a broken watch.

I’ve been running some simple tests backing up a 200GB file. Firstly to an overseas backup provider, then to our own servers. You will be shocked at the difference. I will blog this next.

SDSL Proud To Sponsor A Local Football Team

We know it’s only September but someone in the office has already started mentioning Christmas. This got us thinking about how nice it was to work with the local primary school, involving the pupils in designing decorations which the public were allowed to vote on (voting has obviously closed but the entrants can still be viewed here) – so with that in mind we wanted to give something else back to the local community.

Under 12 Lions

With the help of all of our customers, we are now very proud to have been able to sponsor one of our local football clubs, Orpington Rovers and their Under 12’s team. We supplied them them with these very lovely jackets:-

Under 12 Lions Back

How great do the Under 12’s Lions team look! A formidable team if there ever was one. We wish them all the best for the season ahead and Safe Data Storage are proud to continue the support by supplying their full kits for the 2015 and 2016 seasons.

Come on you Lions!!!!

Written by Rosey Walls 20/09/2014

What is D2D2C?

If you’ve been looking for Cloud Backup Service also known as BaaS (Backup as a Service) you may have also come across D2D2C.

Cloud Backup

D2D2C stands for Disk-to-Disk-to-Cloud and gives you a local backup as well as a cloud backup. It uses a local storage device like a USB drive or a NAS Device to spool the backup too, this then uploads to the cloud . Some systems will remove the local stored backup after it’s transferred to the cloud, others will keep the last backup so you have a local recovery for faster restores.

Both of our cloud backup products can / will use D2D2C. With our File Backup Client, it’s an option you can select, but with our Bare Metal product you must have local backup. This enables fast local file / folder restores as well as Virtual Boot where you can boot a backup file into a live system within minutes!

Selecting The Right Online Backup Company

Selecting the right Online Backup Company

5 points you should consider

Choosing the right Online Backup Company can be hard work. It’s unfamiliar to most, and yet, very necessary in today’s digital world. I’ve put together 5 points you should consider before selecting the company for your data. Obviously, I should be selling you a Safe Data Storage Online Backup account, but that’s probably not why you are reading this blog. So the aim of this blog is to help you keep your data safe and with a company that provides everything it should.

1. Monthly Backup Budget?

lots of hidden extras

For most companies this is usually the deciding factor, but be aware, there are lots of hidden extras. For example, if you want to backup more than 1 machine or even a NAS, you may have to buy an additional license which may be a one off cost or monthly charge.

2. Online Backup Resources Required?

look at what features are offered

Some large companies will offer unlimited storage for a low price, but this often comes with other restrictions. Take a look at what features are offered. Just backing up files may not be enough. If you run an Exchange server or an SQL server, do they provide agents to back them up live, going back to point 1, are there additional cost for this. A really good feature you should start looking for is the ability to backup an entire server via an Image backup. This will save you hours if not days when restoring a server

3. Level of Technical Support Required?

4 hours is a long time when you have
users on your back wanting their data

When your system goes down, are you happy to wait for an email response from support? I read an article stating that smaller companies only offer email support. I disagree with this and if you look around at some of the big players in Online Backup, you will find that email support is free and often the only thing they offer and generally will respond within 24 hours. 24 hours is a long time when you have users on your back wanting their data restored!

4. Online Backup Company Size?

you will be safe, right?

So if you sign up with a gigantic online backup provider you will be safe, right? Think again. Comcast the largest US based ISP stopped offering online backup to it’s clients as of 1st December 2013. I can see this happening to other large companies as they realize that you can’t give away unlimited storage accounts, and when they back track, they will upset their customers just like Comcast.

5. Physical Server Backup Location?

without any speed limitations

The internet can be very deceiving place. A service provider can have a great website, promise the world, but where are their servers. I have been in the online backup industry for over 10 years and in this time, I have come across companies with servers running “out the back” of an office without any replication or backup of their own. Ask the provider about the following:

What type of equipment they use
Who has access to this equipment?
The location of the storage
Do they replicate the data?
If so, where is there replication site?
Do they let you backup / restore without any speed limitations (for the life of the account, not just the initial trial / upload period) Very common!

Replication of data is so important. Just because the service provider has a failure shouldn’t mean you have to upload all your data again! From a service providers point of view, this is a must – Trust me, I have just been in a situation where we had to swap one of our backup servers from live to replication. Without our replication site, customers would have had to upload over 50TB of data again. This would be very wrong! Hardware does fail even for us! I know of 2 Huge Backup providers that don’t offer replication as standard. It’s worth asking the question!